Privacy Policy — Aestierra

Last updated: March 2025

This Privacy Policy describes how Aestierra (“we”, “our”, “us”) handles your information when you use our mobile application and website (collectively, the “Service”). We are committed to privacy by design and collect the minimum data required to provide the Service.

Data We Process

• Photos and videos you provide (face/body/profile images for analysis)
• Demographics you provide (age, gender, height/weight units)
• Health and wellness inputs you provide (medical conditions, medications, allergies, prior surgeries, pregnancy/breastfeeding status, smoking status)
• Goals and preferences you provide (budget range, timeline, comfort with invasiveness, specific concerns)
• Purchase and subscription status (product ID, entitlement state; no full payment card data is collected by us)
• Notifications and calendar permissions (only to schedule reminders or add calendar events on your device)

We collect anonymized usage analytics (such as screen views and feature interactions) to improve the Service. We do not collect precise location, contact lists, or device identifiers.

How We Use Your Data

• Perform on‑device photo preparation and send your photos securely for AI analysis
• Generate procedure recommendations and optional age analysis
• Store your analysis results and preferences locally on your device
• Schedule optional consultation reminders and allow calendar export (if you grant permission)
• Manage in‑app subscriptions through Apple App Store / Google Play

Where Processing Occurs

• On your device: photos selection, UI/UX state, analysis results, reminders, and preferences
• Our servers: transient relay to AI processing and database‑free request handling
• AI service provider: photos transmitted over HTTPS to a third‑party AI model provider solely to return your analysis

Data Retention

• Photos: Processed transiently for analysis and not retained by our servers after the request completes. Our AI provider does not use your data to train their models and typically deletes request content within 30 days (subject to their policy).
• Analysis results and settings: Stored locally on your device until you delete them or uninstall the app.
• Usage analytics: Anonymized, aggregated usage data (such as screen views and feature interactions) is retained for up to 24 months to help us improve the Service, after which it is deleted or further aggregated.
• Account data: If you create an account, your account information is retained for as long as your account is active. If you request deletion, your data will be removed within 30 days (see Data Deletion below).
• Subscription metadata: Managed by Apple/Google; we do not store full payment information.

Sharing

We do not sell your personal data. We do not share data with ad networks or data brokers.

We may disclose data to service providers acting on our behalf and under contractual obligations (e.g., AI processing provider, cloud hosting). These providers may only process data to deliver the Service and not for their own purposes.

Security

• Transport security: All communications use HTTPS/TLS.
• Storage: Sensitive preferences are kept using platform secure storage (iOS Keychain / Android Keystore) when available.
• Photos are not permanently stored on our servers.

Data Deletion

You can request deletion of your data at any time through any of the following methods:

• In the app: Settings → Delete Account

When you request data deletion, we will delete your personal data from our servers within 30 days. Locally stored data (analysis results, preferences) is removed when you uninstall the app or clear app data. We may retain certain data beyond this period only where required by law, for fraud prevention, or to resolve disputes; in such cases we will inform you what is retained and why.

Your Choices and Rights

• Delete your data at any time (see Data Deletion above)
• Revoke camera/notifications/calendar permissions in system settings
• Request account/data inquiries by contacting us (see Contact)

Children

Our Service is intended for adults (18+). We do not knowingly collect data from children. If you believe a minor has provided data, contact us and we will delete it.

Medical Disclaimer

AI analysis is for informational and educational purposes only and is not medical advice, diagnosis, or treatment. Always consult qualified healthcare professionals before any procedure.

Contact

• Email: privacy@aestierra.com
• In‑app: Settings → Help & Support

Changes to This Policy

We may update this policy to reflect changes in technology, law, or our practices. The effective date appears at the top.